slot 16 Privacy Policy
This page describes what we collect when you use slot 16 and how we keep that data protected. We at slot 16 operate our sportsbook, live-dealer tables, slot games, and esports markets in jurisdictions where local law permits. Your privacy is central to how we build trust with our users.
We collect personal information only to verify your identity, process deposits and withdrawals, and comply with anti-money-laundering rules. We do not sell your data to third parties. Our servers may sit outside your jurisdiction, but we apply the same data-protection standards across all regions where slot 16 operates.
If you have questions about how we handle your information, our support team can clarify before you proceed with account setup.
What we collect and why
We collect your email address, full name, date of birth, and identity document number during account registration. We use this information to verify you are eligible to use slot 16 and to meet regulatory requirements in your jurisdiction. When you deposit funds via DANA, e-wallet, mobile banking, or bank transfer (local payment, online payment, e-wallet, mobile banking), we record the transaction details and the payment method you chose.
We also collect your IP address, device type, and browser information when you access slot 16. This helps us detect fraudulent activity and ensure the platform runs smoothly across mobile browsers, the slot 16 app, and desktop clients. We do not track your activity outside slot 16.
How we use your data
Your email and identity documents are used only for account verification and KYC (Know Your Customer) checks. We do not share these with third parties except where required by law or to process your withdrawal request. When you place a bet on Liga 1, Piala AFF, or Champions League markets, or play live blackjack, roulette, or Dragon Tiger, we record the bet details to calculate your account balance and settle winnings.
We use your payment information to process deposits and withdrawals. If you withdraw funds to a local payment virtual account or via online payment, we share only the minimum data needed with our payment processor to complete the transaction. We do not retain your full card or bank details; we store only a reference token.
Third-party processors
Our payment partners (e-wallet, mobile banking, local payment, online payment, e-wallet, and bank processors) may collect additional data under their own privacy policies. We recommend you review their terms before choosing a payment method. Our live-dealer studios may be hosted by third-party providers; these providers see only your session ID and game activity, not your personal details.
We use analytics tools to understand how users navigate slot 16. These tools do not identify you personally; they show us aggregate trends (e.g., which sports markets are most popular during Idul Fitri or Idul Adha).
Your rights and our commitments
We at slot 16 commit to keeping your data secure. We use SSL encryption for all data in transit and store sensitive information on servers with restricted access. We do not use your data for marketing without your consent. If you request deletion of your account, we remove your personal details within 30 days, except where law requires us to retain records.
You have the right to request a copy of the data we hold about you. Contact our support team with your account email, and we will provide a summary of your personal information, transaction history, and any third parties we have shared data with. You may also request correction of inaccurate information.
Our services are available only where local law permits. If you access slot 16 from a jurisdiction where online gaming is prohibited, we reserve the right to suspend your account. We do not knowingly collect data from users under the age of eligibility in their jurisdiction.
Key takeaways
- We collect email, identity documents, and payment details only for account verification and regulatory compliance.
- We do not sell your data to third parties or use it for marketing without consent.
- Your data is encrypted in transit and stored securely; we retain it for seven years after account closure.
- You may request a copy of your data or ask for account deletion at any time.
Cookies on slot 16 are used only to maintain your session and remember your language preference. We do not use tracking cookies or third-party advertising pixels. If you disable cookies, you may not be able to log in or place bets.
If you have concerns about how we handle your privacy, contact our support team. We review all requests and respond within 14 days. Our services are available only where applicable law permits.